Yes, our billabong inspired swimming pool is open during daylight hours. Towels can be collected from reception. The pool is not heated.

Note the pool is not supervised area and children under 12 must be supervised by adults at all times. Please obey the pool rules displayed on entry.

The best way to book a stay is online. Please search your stay dates by clicking ‘make a booking’ – note our usual opening days are Wednesday to Saturday and most of the time a two-night stay is required. If you are having difficulty getting rates to appear please ensure your dates match these requirements.

Check availability

The Royal Mail Hotel generally operates Wednesday to Saturday. Reception is open for check outs on Sunday mornings. Accommodation with self check-in/out is available Sunday – Tuesday.

Wickens at Royal Mail Hotel is open for Lunch on Saturday and Dinner on Thursday, Friday and Saturday (Saturday dinner excludes June – Sept/Saturday lunch excludes May).

Parker St Project is open for Dinner Wednesday to Saturday and Lunch Thursday to Saturday.

In-room Sunday Night Supper is available if pre-ordered by the Friday prior – see here

Additional opening dates usually include the Christmas and New Year’s Eve period and public holidays such as Australia Day, Easter, ANZAC Day, Kings Birthday.

Yes you can arrive by helicopter. Please email our team for details on our preferred helicopter transfer service and/or instructions to provide to your pilot.

Check-in time is 3pm. On Wednesday’s we can often accommodate an early check-in subject to availability. If you plan on arriving earlier please let our team know and we will do our best to get your room ready as priority however this is not guaranteed.

Check out time is 11 am. Late check-out is available on request at the rate of $20 per hour. A late self check out on Sundays is available until 2pm, at rate of $50.

Some Mountain View Rooms, Apartments and One & Two Bedroom Mount Sturgeon Cottages can be made interconnecting on request, subject to room availability. Please email our reservations team on relax@royalmail.com.au for more information

Royal Mail Hotel Accommodation (Parker street site)

• Courtyard rooms = 3
• Apartment (one bedroom) = 1
• Apartment (two bedroom) = 2
• Mountain View rooms = 12
• Deluxe Mountain View rooms = 4

Mount Sturgeon Accommodation (5 minutes drive from the Royal Mail Hotel main site)

• Homestead = 1
• Standard Mount Sturgeon One Bedroom Cottage = 2
• Standard Mount Sturgeon Two Bedroom Cottage = 2
• Deluxe Mount Sturgeon One Bedroom Cottage = 4

Dunkeld Studio Accommodation (across the road from the Royal Mail Hotel)

• Accessible Studio Rooms = 1
• Studio Rooms = 6
• Mulberry House = 1

Yes, if you are staying in one of our Deluxe Mount Sturgeon One Bedroom Cottages, Mount Sturgeon Homestead or standard One or Two Bedroom cottages you can arrange a complimentary transfer to and from your dining experiences at Royal Mail Hotel during your stay. Our team will provide you with pick-up times on check-in.

Made for us by leading mattress manufacturer AH Beard in Victoria, you can purchase a Royal Mail bed and have it delivered direct with a 10 year warranty. Order online here

From time to time we do have special offers available. You can view our special offers page here

If you would like to bring your pet on your visit, please contact us on relax@royalmail.com.au to make your booking. Pet fee is $55 per stay.

Only our Mount Sturgeon One and Two bedroom cottages are pet friendly. Terms and conditions apply.

The best way to book a table at Wickens is online.

If you are staying elsewhere please note rreservation availability for Wickens at Royal Mail Hotel opens for external diners two months in advance on a rolling release every day.

If you are staying with Royal Mail Hotel please use the exclusive dining reservations link at the time of booking or in your accommodation confirmation email for personalised table availability up to six months in advance.

To enquire about a reservation further in advance or to place yourself on the ‘waitlist’ for a specific date please search for your preferred date and time and then click the ‘Submit a request’ here.

Please provide us with advance notice for dietary requirements in your dining party – ideally at the time of booking. We offer a full vegetarian and vegan chefs-menu option at Wickens.

A sample a la carte menu for Parker St Project can be viewed online and often includes an array of vegetarian options alongside options that can be easily made vegan on request.

Any allergy or intolerance such as gluten, lactose, dairy or nuts must be communicated with us in detail before your arrival. Knowing whether traces are ok or not is immensely helpful. If you, or someone in your group has a severe food allergy where traces or unintentional contamination could result in serious injury we advise that we will do our upmost to ensure this doesn’t occur but cannot guarantee complete elimination of such a risk.

Dietary requests cannot be guaranteed without prior arrangement.

Yes, if you are staying in one of our Deluxe Mount Sturgeon One Bedroom Cottages, Mount Sturgeon Homestead or standard One or Two Bedroom cottages you can arrange a complimentary transfer to and from your dining experiences at Royal Mail Hotel during your stay. Our team will provide you with pick-up times on check-in.

There is a particular ambience and pace to the Wickens experience. We do not offer any reduction in either menu size or price for children, and cannot allow prams or highchairs in the venue due to space restrictions. We advise that only children who can participate in the full degustation partake.

The Royal Mail Hotel generally operates Wednesday to Saturday. Reception is open for check outs on Sunday mornings. Accommodation with self check-in/out is available Sunday – Tuesday.

Wickens at Royal Mail Hotel is open for Lunch on Saturday and Dinner on Thursday, Friday and Saturday (Saturday dinner excludes June – Sept/Saturday lunch excludes May).

Parker St Project is open for Dinner Wednesday to Saturday and Lunch Thursday to Saturday.

In-room Sunday Night Supper is available if pre-ordered by the Friday prior – see here

Additional opening dates usually include the Christmas and New Year’s Eve period and public holidays such as Australia Day, Easter, ANZAC Day, Kings Birthday.

The Chefs Table offers a unique, behind the scenes dining experience ideal for a special occasion, celebration or those looking for a front-row seat to witness the kitchen’s precision.

The booth-style table is situated in the kitchen and seats between two to four guests. The menu includes the degustation menu, plus additional exclusive items only available to the chef’s table will be served on the night.

The chef’s table menu is $370 per person.

Availability for the chef’s table is extremely limited so book quickly to avoid disappointment.

The Wickens Private Dining Room can be booked online here

Intimate, refined and exclusive, the private dining room at Wickens at Royal Mail Hotel has been designed for memorable celebrations.

The sandstone table seats a maximum of fourteen individuals. A floor-to-ceiling glass wall separates the room from the main restaurant space, ensuring privacy without compromising the atmosphere.

We can enhance private celebrations with a tailored wine and beverage experience designed exclusively to your group’s tastes and budget. Alternatively, select our daily wine match on the next screen.

Pricing

Degustation menu $300pp

Cancellation policy

A 50% deposit is required at the time of booking. Cancellations or reductions in numbers received less than 14 days before arrival will forfeit the deposit paid. No shows or cancellations received within seven days will not be eligible for a credit and will be charged a 100% cancellation fee. 

If your preferred dining date and time is unavailable, you may add yourself to our waitlist. To do so please click the reservations button here and search for your preferred date and time. Then click ‘submit a request and fill out the form with your contact details. A member of our team will contact you if a table should become available.

The Royal Mail Hotel and Dunkeld is approximately 45 minute drive along Grampians Road (C216) – beware of wildlife on the roads. The drive is surrounded by dramatic rocky escarpments and native Australian bush.

Yes, we can certainly recommend a private tour guide to take you on a guided walking and/or 4WD tour of Gariwerd (Grampians National Park). Please email us on relax@royalmail.com.au with your enquiry.