FAQ

FREQUENTLY ASKED QUESTIONS
FOR DUCK DINNERS

How long can I keep until my duck dinner needs to be cooked?

We recommend using the duck up to 3 - 4 days after delivery. The sourdough bread is best enjoyed fresh.


How much cooking is required?

Most of the preparation is done and only requires heating. Other items need cooking, usually on a hotplate and in an oven, according to the instructions provided.

 

Can I click and collect from the Royal Mail Hotel, Dunkeld?

Shoot us an email or DM on Facebook or Instagram - we may be able to coordinate this.


Can you delivery to other suburbs outside of published list?

Shoot us an email or DM on Facebook or Instagram with your suburb. We’ll let you know if we can, plus any extra delivery charges.


Are menu changes able to be made?

No changes to published weekly menu are possible.


Can any changes be made to number of people each box serves?

No, each box is designed for the promoted number of serves.


Can I pre-order for upcoming weeks?

Sure, let us know when and we’ll get back to you.


Can I get a refund?

No. You can change delivery address.


Can I order different wines?

Yes, this dinner is (almost) like dining in our restaurant, so email our sommelier to discuss – our cellar is open.


As you are delivering to my door, can I order larger quantities of wine?

Yes, we won’t charge extra delivery for six packs or cases of wine purchased from us.

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